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Contact Information

Ontario Energy Board ~ Oxford County Sites ~ LEAP Emergency Financial Assistance

Phone Number:
Erie Thames Powerlines Corporation customers: 519-539-6166 * Tillsonburg Hydro Inc. customers: 519-842-4447

Toll Free Number:
Union Gas and Hydro One Networks Inc. customers: 1-855-487-5327

LEAP (Low Income Energy Assistance Program): To assist families who are struggling to pay their electricity or natural gas bill throughout the year with one of the following providers Union Gas, Hydro One Networks Inc., Erie Thames Powerlines Corporation or Tillsonburg Hydro Inc. This is a one-time financial assistance program of up to a maximum of $500.00 per year for residents who qualify as low income, meet program criteria and are facing the threat of disconnection of service.

Contact Information / Agency

Hours of Operation

Hours: • Hours vary by utility company and local community & family services organizations.

Fees / Cost

Fees: None

Other / Notes

Application: 1-855-487-5327 Union Gas and Hydro One Networks Inc. customer(s) 519-539-6166 Erie Thames Powerlines Corporation customer(s) 519-842-4447 Tillsonburg Hydro Inc. customer(s) Your application will be completed over the phone you will be informed of what supportive documents are required and where to have them signed. After processing you will be contacted regarding approval and amount payable.
Eligibility: Applicant must be an existing customer of the utility company * must reside at the address for which there are arrears * pre-tax household income at or below the Statistics Canada low-income cut-off (LICO) 15%. Click here to view (LICO) Income Eligibility Chart.

Additonal Information

Accessibility: Not Applicable
Accessibility (Other): Web based service



Last Update: 2022-05-03 13:41:00

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