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Contact Information

Hydro One Networks

Both Site and Mailing Address
Building/Care of Hydro One Networks Inc.
483 Bay Street, 8th Flr
Toronto, ON M5G 2P5

Phone Number:
Customer Billing & Service Inquiries: 1-888-664-9376 * Customer Billing & Service Inquiries for Business: 1-877-447-4412 * Power Problems & Emergencies Inquiries: 1-800-434-1235

Delivers electricity to over 1.3 million customers across the province and to large industrial customers and municipal utilities * owns/operates Ontario's approximately 30,000 circuit km high-voltage transmission network and approximately 123,000 circuit km primary low-voltage distribution network * serves suburban, rural and remote communities * provides advanced broadband telecommunications services

Contact Information

Hours of Operation

Hours: • Customer Billing and Service Inquiries: Mon-Fri 7:30 am-8 pm, Sat 9 am-3 pm Customer Billing and Service Inquiries: Mon-Fri 8:30 am-6 pm Emergencies and Power Outages: Mon-Sun 24 hours

Other / Notes

Eligibility: Within service area
Fees: Service, Varies per plan and usage
Application: No application required * call for more information or to set up an account
Language: English
Area Served: Other



Last Update: 2022-04-13 12:23:00

Partner Sites of Interest:
211 Ontario