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Ontario Energy Board ~ Oxford County Sites ~ LEAP Emergency Financial Assistance

Toll Free Number:

LEAP: Emergency relief to eligible low-income customers of utilities (electricity) who may be experiencing difficulty paying current arrears * not intended to provide regular or ongoing bill payment assistance * assistance available year round * maximum assistance of $500 per fuel per household * individuals must contact1-855-487-5327to apply for assistance with their Hydro One bill and confirm eligibility For assistance with their Erie Thames Powerlines Corporation bill, they would contact the Woodstock Salvation Army at 519-539-6166

Hours of Operation
Hours: • Mon-Fri 9:30 am-12 noon, 1:30 pm-4 pm
Fees / Cost
Fees: None
Other / Notes
Application: For Hydro and Gas Assistance please call 1-855-487-5327. Your application will be completed over the phone you will be informed of what supportive documents are required and where to have them signed. After processing Ontario Energy will contact you regarding approval and amount payable.
Eligibility: Applicant must be an existing customer of the utility company * must reside at the address for which there are arrears * pre-tax household income at or below the Statistics Canada low-income cut-off (LICO) 15%. Click here to view (LICO) Income Eligibility Chart.
Additonal Information
Accessibility: Not Applicable
Accessibility (Other): Web based service


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Last Update: May 17 2017 04:23:00:000PM
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